Serving Yatesville & Luzerne County, PA
Reliable, compassionate, and fully ADA-compliant rides for Yatesville residents to Geisinger Wyoming Valley Medical Center, Wilkes-Barre General Hospital, the Wilkes-Barre VA Medical Center, and every major care facility across Luzerne County and the Wyoming Valley day or night, every day of the year.
About Our Yatesville Service
Yatesville sits in the heart of Luzerne County just minutes from Pittston, Dupont, and the broader Wyoming Valley. When a resident needs a ride to a dialysis session at DaVita Wyoming Valley, a follow-up at Geisinger Wyoming Valley Medical Center, or a discharge from Wilkes-Barre General Hospital after a procedure, Touch of Kindness Transportation is the call to make. We are a local NEMT provider based in West Pittston, and Yatesville is part of our home territory.
Our fleet includes wheelchair-accessible vans equipped with hydraulic lifts and 4-point tie-down systems, stretcher-capable vehicles for non-ambulatory patients, and standard ambulatory transport for those who simply need a reliable ride. Every driver is professionally trained, background-checked, and experienced with the unique needs of medically vulnerable passengers.
The Wyoming Valley has a proud working-class identity and many of its residents are seniors, veterans, and individuals managing serious chronic conditions who depend on consistent transportation to stay healthy. Whether it’s a weekly visit to the Wilkes-Barre VA Medical Center on East End Boulevard, recurring cancer treatment at Geisinger’s oncology center, or a trip to an outpatient rehabilitation clinic, we show up on time, every time.
We serve Yatesville, Pittston, Dupont, Duryea, Avoca, Jenkins Township, West Pittston, Exeter, and all surrounding Luzerne County communities. If you or someone you love needs dependable medical transportation in the Wyoming Valley, we’re ready to build a schedule that fits.
Our Services in Yatesville
From routine dialysis runs to urgent hospital discharge pickups, our Yatesville-area services cover the full range of non-emergency medical transportation needs across Luzerne County.
Proudly Serving Northeastern & Western Pennsylvania
From Pittsburgh to the Poconos, we provide trusted transportation across Pennsylvania’s key counties and surrounding communities.
Luzerne County
Lackawanna County
Monroe County
Lehigh County
Carbon County
Wyoming County
Monroeville, Mt
Lebanon
McKeesport
Penn Hills
Wilkes-Barre
East Stroudsburg
Patient Reviews
Posted on Juleann WickiserTrustindex verifies that the original source of the review is Google. I utilized their service today and the employees went above and beyond to care for my aunt.They were super friendly and kind. I would highly recommend Touch of Kindness for your medical transport needs.Posted on Quamere HowardTrustindex verifies that the original source of the review is Google. Great customer service from all drivers, and very safe transportation!Posted on JackieTrustindex verifies that the original source of the review is Google. I work out of a dental office and experienced how Malaci and Bishop, from Touch of Kindness Transportation, were absolutely wonderful with one of our patients getting them in and out of our dental chair. Both were super respectful and genuinely cared for our patient's comfort. Our patient also thanked them and said that they were truly great guys helping him out of his bed at home and bringing him to our office.Posted on Derek MagowanTrustindex verifies that the original source of the review is Google. Without a doubt, the absolute best transportation service there is. Tremendously thankful to everyone at Touch of Kindness for everything they've done for my wife with her wheelchair runs.Posted on Lauren MagowanTrustindex verifies that the original source of the review is Google. Touch of Kindness is the best transportation company in the NEPA region, hands down! The staff are professional, courteous, and compassionate. The transport vehicles have been able to comfortably accommodate me when I required a stretcher and now when I use my power chair. There is no better company to serve this very critical transport need in our area, and I can't recommend them enough! Thank you for your service, Touch of Kindness!Posted on John FecinaTrustindex verifies that the original source of the review is Google. Latrell was our driver for my mother. He was perfect. On time, friendly, professional and respectful. Thank you LatrellPosted on MichaTrustindex verifies that the original source of the review is Google. We used A Touch of Kindness to transport my mom home from the SNF for the day. We had an excellent experience with this transport company. Scheduling was easy. Price is reasonable compared to the larger ambulance and transport companies in this area. The wheelchair van was very clean with a smooth ride. Drivers arrived on time and were friendly and professional. Know you have a choice when you need transportation services!Posted on Naomi FalchekTrustindex verifies that the original source of the review is Google. Changed transport services and I couldn’t be happier with this company. My husband has chronic pain and transporting him can be a challenge. The two gentlemen, Scotty and Jonathan, live up to the definition of ‘gentlemen’. They were professional in dealing with my husband’s medical status. He was transferred to his bed with ‘gentle’ hands. If you require the use of a transportation service, I highly recommend this company.Posted on Susan PTrustindex verifies that the original source of the review is Google. Changed transport services and tried Touch of Kindness today; I'll be staying with them from now on =) Not only was the drive relaxing and comfortable, the driver, Ernest, was warm, thoughtful and such a people person. It felt like I was getting a ride from a friend. Thank you. I plan to spread the word.Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Healthcare Facilities We Serve
From Yatesville, we transport patients to all major medical centers across Luzerne County and the broader Wyoming Valley region — scheduled or same-day.
When a loved one lives in a Luzerne County care facility and needs to reach a specialist, imaging center, or outpatient clinic, we coordinate directly with facility staff for seamless, assisted transport.
We’re not a national dispatch center we’re a local team based in West Pittston, right in the Wyoming Valley. That proximity means better response times, local knowledge, and genuine accountability.
Based in West Pittston, we know every road, bridge, and back route between Yatesville and every hospital in the Wyoming Valley. No GPS confusion, no missed turns just drivers who know this area cold.
When a discharge nurse calls at 2 AM from Geisinger Wyoming Valley, we answer. When a dialysis center opens at 5 AM, our driver is already in your driveway. We don't have "after hours we have one schedule: yours.
Our drivers aren't rideshare drivers with a van. They're trained in passenger mobility assistance, safe transfer techniques, wheelchair securement, and how to interact respectfully with patients managing pain, anxiety, or cognitive challenges.
We build your weekly dialysis, PT, or oncology transport schedule once and we own it. No re-booking every week, no uncertainty. Facilities trust us because we're consistently on time.
Every vehicle in our fleet meets full ADA standards hydraulic lifts, ramps, 4-point wheelchair securements, and climate control. Comfort and safety aren't add-ons; they're standard on every ride.
The name says it all. Our drivers greet patients by name, help with bags, ensure safe entry into the facility, and wait when appointments run long. We care about the person, not just the trip.
The Wyoming Valley has a deep veteran community, and many men and women who served depend on the Wilkes-Barre VA Medical Center on East End Boulevard for primary care, mental health services, prosthetics, and specialty treatment. Getting there on time consistently is what makes the difference in health outcomes.
Touch of Kindness Transportation provides reliable veteran transport from Yatesville and every corner of Luzerne County to VA facilities. Our drivers understand VA scheduling requirements and check-in protocols, and we build in the time veterans need. For those with mobility challenges wheelchair users, veterans with prosthetics, or those requiring stretcher transport we have the right vehicle and the right team.
Yes. Touch of Kindness Transportation serves Yatesville and all of Luzerne County with wheelchair-accessible vans, stretcher transport, and ambulatory rides to Geisinger Wyoming Valley, Wilkes-Barre General, the Wilkes-Barre VA Medical Center, and every major care facility across the Wyoming Valley region. We're based in West Pittston Yatesville is home territory for us.
Absolutely. We provide dedicated veteran transportation from Yatesville and all surrounding Luzerne County communities to the Wilkes-Barre VA Medical Center on East End Boulevard for primary care, mental health, specialty care, surgical, and rehabilitation appointments. We account for VA check-in time and can be at your door as early as 4 AM for morning appointments.
Call us at (570) 301-2532 and give us your dialysis center, your treatment days, and your pickup address. We coordinate directly with the center, build your weekly schedule, and take it from there no weekly re-booking required. We serve DaVita Wyoming Valley, Fresenius Medical Care, and all Luzerne County dialysis facilities.
Yes. We work directly with discharge coordinators at Geisinger Wyoming Valley Medical Center, Wilkes-Barre General Hospital, and other area facilities to arrange safe, assisted transport. Available 24/7 including nights, weekends, and holidays back home, to a skilled nursing facility, or to a rehabilitation center.
We serve all of Luzerne County including Yatesville, Pittston City, Dupont, Duryea, Avoca, Jenkins Township, West Pittston, Port Griffith, Exeter Borough, Wyoming Borough, Kingston, Forty Fort, Edwardsville, Wilkes-Barre, Nanticoke, Hazleton, Moosic, Old Forge, and all surrounding Wyoming Valley communities.
Call us any time day or night, weekday or holiday. A real person from the Wyoming Valley answers every call, 24 hours a day.