- Home
-
Our Services
Transport Types Ambulatory Transportation Wheelchair Transportation Stretcher Transportation Non-Emergency Stretcher Mobility Assistance Medical Specialties Dialysis Transportation Cancer Treatment Rides Post-Surgery Transportation Physical Therapy Rides Other Services Hospital Discharge Nursing Home Transport Same-Day Medical Rides Non-Emergency Medical Rides
- Locations
- Blog
- About Us
- Contact Us
Non-Emergency Medical Transportation in Allentown, PA
Allentown is the third-largest city in Pennsylvania and the heart of the Lehigh Valley. Touch of Kindness Transportation provides dependable non-emergency medical transportation across Allentown and Lehigh County for seniors, people with disabilities, and anyone who needs a wheelchair-accessible, stretcher-equipped, or assisted ride to medical care, around the clock.
(570) 301-2532What We Handle
Allentown Medical Transportation Services
Day to day, the bulk of our work is the recurring and high-need trips families find hardest to cover. We run standing schedules for dialysis and cancer treatment, bring patients home on hospital discharge, provide wheelchair and stretcher transport, assist ambulatory passengers, and handle regular physical therapy runs to Good Shepherd and other providers.
Wheelchair Van Transportation
Lift-equipped wheelchair vans with secure fastening and drivers trained to handle boarding, positioning, and safe securement.
Stretcher Transport
Stretcher-capable vehicles for medically stable passengers who must travel lying down to appointments, discharges, or facility transfers.
Ambulatory Assistance
Door-through-door support for older adults, patients using walkers, and passengers who need steady help from home to the clinic entrance.
Dialysis & Cancer Treatment Rides
Fixed weekly schedules matched to clinic timing, so the same reliable ride and return trip are locked in for every session.
Hospital Discharge Transport
Timed transportation when a patient is released from a hospital, rehab facility, or procedure and needs help getting safely home.
Caregiver Ride-Along
A family member or caregiver rides free, giving patients a familiar face on the way to difficult appointments.
Local Expertise
Two Hospital Networks, Many Campuses
Allentown's medical care is divided between two competing systems, and knowing which campus a patient is headed to is half the job. Lehigh Valley Health Network is anchored by Lehigh Valley Hospital–Cedar Crest at 1200 South Cedar Crest Boulevard, the largest hospital in the region and home to Lehigh Valley Reilly Children's Hospital and a burn center.
St. Luke's University Health Network runs two Allentown campuses of its own: the Allentown Campus on Hamilton Street in the West End, and the Sacred Heart Campus at 4th and Chew in Center City. Add Good Shepherd Rehabilitation Hospital and the network of outpatient and dialysis centers, and the landscape gets confusing quickly.
Trips We Plan Carefully
Major Facilities We Serve
Transport to Allentown and Lehigh Valley Medical Campuses
- Lehigh Valley Hospital–Cedar Crest — 1200 South Cedar Crest Boulevard
- Lehigh Valley Reilly Children's Hospital
- St. Luke's Allentown Campus — Hamilton Street
- St. Luke's Sacred Heart Campus — 4th and Chew
- Good Shepherd Rehabilitation Hospital — South 5th Street
- Outpatient, dialysis, imaging, and therapy centers across Allentown
Door-Through-Door, Not Curb-to-Curb
A rideshare leaves a passenger at the curb; we walk or wheel them from their front door, into the vehicle, and all the way to the clinic entrance, then do the same on the way home.
Confirming the Right Campus
We confirm the exact campus and entrance at booking so no one ends up at the wrong Hamilton Street, Sacred Heart, or Cedar Crest address.
Our Coverage Area
Across Allentown and the Lehigh Valley
We serve the City of Allentown and communities throughout Lehigh County, along with neighboring Lehigh Valley cities. As the region keeps growing, more residents are traveling farther for specialty care, and our knowledge of the city's layout and spread-out hospital campuses removes the guesswork.
Lehigh County Service Areas
Medical Assistance Transportation in Lehigh County
For Lehigh County residents on Medical Assistance, free rides to covered appointments come through LANtaVan, the door-to-door shared-ride service run by LANTA for Lehigh and Northampton Counties. Shared transportation works well for some patients, but others need a guaranteed time, a specific vehicle, or one-on-one door-through-door attention. Medicare does not cover routine non-emergency rides, though some Medicare Advantage plans may add transportation benefits.
Why Touch of Kindness
Reliable rides for Allentown families, Spanish-speaking passengers, and care teams
Campus-Specific Planning
We confirm the exact hospital campus, department, entrance, and timing so passengers reach the right place the first time.
ADA-Compliant Vehicles
Wheelchair-accessible and stretcher-capable vehicles with safe boarding, securement, and attentive passenger assistance.
Spanish-Speaking Community Support
Allentown is a majority-Hispanic city, and language should never be the reason someone misses dialysis or a specialist visit.
Common Questions
Questions Allentown Riders Ask
Making sure you reach the right St. Luke's campus
St. Luke's operates more than one site in Allentown. The Allentown Campus is on Hamilton Street in the West End, while the Sacred Heart Campus is at 4th and Chew in Center City. We confirm the exact campus and entrance when you book.
Getting to Lehigh Valley Hospital–Cedar Crest
Cedar Crest is the largest hospital in the region, and its campus is big enough that finding the correct building is a real challenge. We know which entrance serves which department and drop passengers as close as access allows.
Rides for Spanish-speaking patients and families
A large part of Allentown speaks Spanish, and we want language to be no barrier to keeping a medical appointment. Tell us at booking what will make the ride easier, and we will do our best to accommodate.
Standing rides for dialysis and ongoing treatment
For patients who travel several times a week to dialysis or cancer treatment in the Lehigh Valley, we set up a fixed weekly schedule matched to the clinic's timing.
Can a family member or caregiver ride along?
Yes. A family member or caregiver may ride along at no additional charge.
Do you provide wheelchair, stretcher, and ambulatory rides?
Yes. We provide wheelchair-accessible, stretcher-equipped, and assisted ambulatory transportation throughout Allentown and Lehigh County.