Serving Hughestown & the Pittston Area, Luzerne County PA
Hughestown residents deserve a medical transport provider who shows up on time, every time. Touch of Kindness Transportation is based minutes away in West Pittston and provides door-to-door wheelchair, stretcher, and ambulatory rides to Geisinger Wyoming Valley, Wilkes-Barre General, the VA Medical Center, and all Luzerne County facilities 24 hours a day, 365 days a year.
About Our Hughestown Service
Hughestown is a close-knit borough tucked between Pittston City and Jenkins Township in the heart of Luzerne County. It’s the kind of community where neighbors look out for each other and that’s exactly the spirit Touch of Kindness Transportation brings to every ride. We’re headquartered in West Pittston, just a few minutes away, making Hughestown one of our fastest-response service areas in the entire Wyoming Valley.
When a Hughestown resident needs a wheelchair-accessible van to reach a dialysis appointment at DaVita Wyoming Valley, a discharge ride home from Geisinger Wyoming Valley Medical Center, or consistent transport to the Wilkes-Barre VA Medical Center for ongoing veteran care we’re the team that handles it. Our vehicles are fully ADA-compliant, our drivers are trained for medically sensitive passengers, and our dispatch runs 24 hours a day without exception.
Hughestown sits in one of the most historically rooted communities in Pennsylvania’s coal region. Many of its residents are seniors who have lived here for decades proud, independent, and deserving of transportation that respects their dignity. Whether a patient uses a power wheelchair, needs stretcher transport after surgery, or simply needs a reliable ride to a specialist appointment without burdening family, we step in with the equipment and the care the situation requires.
We serve Hughestown alongside Pittston, Jenkins Township, Dupont, Duryea, Inkerman, Avoca, and every surrounding Luzerne County community. Call us to schedule a one-time ride or to set up a recurring transport plan we’ll take it from there.
Our Services in Hughestown
Whether it’s a one-time discharge pickup or a years-long recurring dialysis schedule, we have the vehicles, trained drivers, and local knowledge to handle every type of non-emergency medical transport in the Pittston area.
Proudly Serving Northeastern & Western Pennsylvania
From Pittsburgh to the Poconos, we provide trusted transportation across Pennsylvania’s key counties and surrounding communities.
Luzerne County
Lackawanna County
Monroe County
Lehigh County
Carbon County
Wyoming County
Monroeville, Mt
Lebanon
McKeesport
Penn Hills
Wilkes-Barre
East Stroudsburg
Patient Reviews
Posted on Juleann WickiserTrustindex verifies that the original source of the review is Google. I utilized their service today and the employees went above and beyond to care for my aunt.They were super friendly and kind. I would highly recommend Touch of Kindness for your medical transport needs.Posted on Quamere HowardTrustindex verifies that the original source of the review is Google. Great customer service from all drivers, and very safe transportation!Posted on JackieTrustindex verifies that the original source of the review is Google. I work out of a dental office and experienced how Malaci and Bishop, from Touch of Kindness Transportation, were absolutely wonderful with one of our patients getting them in and out of our dental chair. Both were super respectful and genuinely cared for our patient's comfort. Our patient also thanked them and said that they were truly great guys helping him out of his bed at home and bringing him to our office.Posted on Derek MagowanTrustindex verifies that the original source of the review is Google. Without a doubt, the absolute best transportation service there is. Tremendously thankful to everyone at Touch of Kindness for everything they've done for my wife with her wheelchair runs.Posted on Lauren MagowanTrustindex verifies that the original source of the review is Google. Touch of Kindness is the best transportation company in the NEPA region, hands down! The staff are professional, courteous, and compassionate. The transport vehicles have been able to comfortably accommodate me when I required a stretcher and now when I use my power chair. There is no better company to serve this very critical transport need in our area, and I can't recommend them enough! Thank you for your service, Touch of Kindness!Posted on John FecinaTrustindex verifies that the original source of the review is Google. Latrell was our driver for my mother. He was perfect. On time, friendly, professional and respectful. Thank you LatrellPosted on MichaTrustindex verifies that the original source of the review is Google. We used A Touch of Kindness to transport my mom home from the SNF for the day. We had an excellent experience with this transport company. Scheduling was easy. Price is reasonable compared to the larger ambulance and transport companies in this area. The wheelchair van was very clean with a smooth ride. Drivers arrived on time and were friendly and professional. Know you have a choice when you need transportation services!Posted on Naomi FalchekTrustindex verifies that the original source of the review is Google. Changed transport services and I couldn’t be happier with this company. My husband has chronic pain and transporting him can be a challenge. The two gentlemen, Scotty and Jonathan, live up to the definition of ‘gentlemen’. They were professional in dealing with my husband’s medical status. He was transferred to his bed with ‘gentle’ hands. If you require the use of a transportation service, I highly recommend this company.Posted on Susan PTrustindex verifies that the original source of the review is Google. Changed transport services and tried Touch of Kindness today; I'll be staying with them from now on =) Not only was the drive relaxing and comfortable, the driver, Ernest, was warm, thoughtful and such a people person. It felt like I was getting a ride from a friend. Thank you. I plan to spread the word.Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Healthcare Facilities We Serve
Living in Hughestown puts you within close range of the Wyoming Valley’s top hospitals and medical centers. We know every route and work with the staff at each facility.
Nursing home and personal care home staff throughout Luzerne County rely on us to move residents safely to outside appointments on time, with full mobility support, and with direct communication to facility coordinators.
We aren’t a call center dispatching drivers from across the state. We live and work in this valley and that changes everything about how we operate.
Our base in West Pittston puts us closer to Hughestown than any other NEMT provider in the region. That proximity translates directly into faster response times, lower no-show risk, and a team that genuinely knows your neighborhood.
Hospital discharges happen at odd hours. Dialysis starts at 5 AM. Emergencies don't respect business hours. Our dispatch operates 24 hours a day, every day of the year and a real person answers every call.
Every driver on our team is trained in passenger mobility assistance, wheelchair securement, safe patient transfer, and how to communicate with patients experiencing pain, cognitive impairment, or anxiety. This is not a side skill it's the core of what we do.
Set your recurring dialysis, chemotherapy, or PT schedule with us once. We own the logistics from that point on coordinating with your facility, confirming your appointments, and showing up without you having to call again each week.
Hydraulic lifts, interior ramps, 4-point wheelchair tie-down systems, and climate control come standard in every vehicle in our fleet not as an upgrade. Every patient rides in comfort and safety, regardless of mobility level.
Touch of Kindness is not a brand it's a commitment. Our drivers learn patients' names, check in during wait times, help carry belongings, and treat every person they transport with the dignity they deserve. We build real relationships.
The Pittston area has a proud tradition of military service, and many veterans in Hughestown rely on the Wilkes-Barre VA Medical Center on East End Boulevard for primary care, mental health services, prosthetics, specialty treatment, and the full range of earned VA benefits.
Touch of Kindness Transportation provides dedicated, respectful veteran transport throughout Luzerne County. Our drivers know VA arrival windows, check-in procedures, and how to support veterans who may be managing physical limitations, PTSD, or chronic service-related conditions. We are available at 4 AM if that’s what a VA appointment requires and we build recurring schedules for veterans in ongoing treatment programs.
Yes. Touch of Kindness Transportation is based in West Pittston just minutes from Hughestown and serves the entire Luzerne County area with wheelchair-accessible vans, stretcher transport, and ambulatory rides to all major healthcare facilities in the Wyoming Valley. We answer 24/7 and serve Hughestown residents daily.
Because we are locally based in West Pittston, Hughestown is one of our fastest response areas. We work directly with discharge coordinators at Geisinger Wyoming Valley and Wilkes-Barre General Hospital. For scheduled discharges, we arrive exactly on time. For urgent or same-day discharges, call us at (570) 301-2532 and we will dispatch as quickly as possible 24 hours a day.
One call is all it takes. Reach us at (570) 301-2532, give us your dialysis center name, your treatment days, and your Hughestown pickup address. We coordinate with the center, confirm the schedule, and handle every ride from that point forward no rebooking needed week to week. We serve DaVita Wyoming Valley, Fresenius Medical Care, and all other Luzerne County dialysis facilities.
Absolutely. We provide dedicated veteran transportation from Hughestown and the entire Pittston area to the Wilkes-Barre VA Medical Center on East End Boulevard. We understand VA scheduling and check-in requirements, accommodate early morning appointment windows, and offer wheelchair, stretcher, and ambulatory transport for veterans with all types of mobility needs.
Yes. We have stretcher-equipped vehicles and trained staff specifically for patients who must travel lying flat including post-surgical patients, those with severe orthopedic conditions, medically fragile individuals, and anyone for whom seated transport is medically unsafe. We handle residential pickups in Hughestown as well as facility-to-facility transfers throughout Luzerne County.
Call us any time day or night, weekday or holiday. A real person answers every call, 24 hours a day, from right here in the Wyoming Valley.