In Pennsylvania's capital, getting to a medical appointment often means crossing the Susquehanna. Touch of Kindness Transportation provides safe, reliable non-emergency medical transportation throughout Harrisburg and Dauphin County, getting seniors, veterans, and people with disabilities to their care in wheelchair-accessible, stretcher-equipped, and ambulatory vehicles, any hour of the day or night.
(570) 301-2532What We Offer
Our work covers the everyday medical trips that families struggle to arrange on their own: standing weekly rides for dialysis and cancer treatment, hospital discharge transport timed to release, wheelchair van and stretcher trips, ambulatory help for passengers who walk with assistance, physical therapy runs, and veteran transportation to VA care.
Accessible vans with lifts, secure fastening, and trained drivers who assist passengers safely from the door to the vehicle and into the medical facility.
Transportation for medically stable passengers who must travel lying down, including hospital discharges, facility transfers, and appointments.
Support for passengers who walk with help, use a cane or walker, or need steady assistance getting from home to the appointment entrance.
Standing schedules for dialysis, chemotherapy, physical therapy, and other recurring appointments across the capital region.
Safe, timely rides home after hospital stays, procedures, or rehabilitation, with 24/7 availability for discharge timing.
Non-emergency transportation for veterans traveling to the Lebanon VA Medical Center and VA outpatient or specialist appointments.
Local Expertise
Harrisburg's medical geography is split by the Susquehanna, and our drivers plan every trip around it. Downtown, UPMC Harrisburg anchors the city's hospital care as the hub of the UPMC network for south-central Pennsylvania, with the Brady Trauma Center and the Alex Grass Medical Sciences Building drawing patients from across the region.
Across the river on the West Shore, Penn State Health Holy Spirit Medical Center sits on North 21st Street in Camp Hill, home to the Ortenzio Heart Center, and UPMC West Shore serves Mechanicsburg. Southeast of the city, Penn State Milton S. Hershey Medical Center draws complex cases from across the area. Because a cross-river trip during rush hour can add time, we build that into the schedule.
Major Facilities We Serve
Downtown Harrisburg Access
UPMC Harrisburg sits in the downtown grid, where one-way streets, state-government traffic, and limited curb space can make drop-off difficult. We bring passengers to the right entrance for their department.
Cross-River and Longer-Distance Trips
For West Shore, Hershey, and Lebanon VA trips, we plan around bridge traffic, longer drive times, and the passenger’s mobility needs.
Our Coverage Area
We cover the City of Harrisburg and the communities spread across Dauphin County and the West Shore. Our familiarity with the bridges, the downtown grid, and the routes out to Hershey helps passengers reach appointments without the stress of figuring out the trip themselves.
Dauphin County's Medical Assistance Transportation Program is now administered by rabbittransit, operating out of 901 North Cameron Street in Harrisburg, and arranges free rides to covered appointments for residents who hold a Medical Assistance ACCESS card. Medicare does not pay for routine non-emergency rides, though some Medicare Advantage plans include a transportation benefit. For riders who want a specific pickup time, a particular vehicle, or one-on-one door-through-door attention rather than a shared van, our private-pay service fills that gap.
Why Touch of Kindness
We plan around downtown Harrisburg, hospital campuses, Hershey and Camp Hill routes, VA trips, and appointment timing.
Wheelchair-accessible and stretcher-ready vehicles with secure fastening systems and careful passenger assistance.
Dispatch is available day and night, including weekends and holidays, for planned rides, recurring treatment trips, and discharges.
Common Questions
UPMC Harrisburg sits in the heart of downtown, where one-way streets, state-government traffic, and limited curb space make drop-off difficult for anyone unfamiliar with the area. We know which entrance serves which department and bring passengers directly to the right one.
For appointments at Penn State Health Holy Spirit Medical Center in Camp Hill or UPMC West Shore in Mechanicsburg, the trip means crossing the Susquehanna. We schedule West Shore pickups with bridge traffic in mind and use the route that fits the time of day.
Penn State Milton S. Hershey Medical Center sits southeast of the city and handles many complex cases. We make that run regularly, including for patients who need to travel by stretcher, and plan departure timing around the longer distance.
For veterans whose care is at the Lebanon VA Medical Center, we handle the drive out of the county and back in a wheelchair-accessible or stretcher-equipped vehicle when that is what the trip calls for.
Yes. A family member or caregiver is welcome to ride with the passenger at no additional charge.
Yes. Tell dispatch your mobility needs when you call, and we will send the right vehicle for wheelchair transport, stretcher transport, or ambulatory assistance.