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Reading, PA

Non-Emergency Medical Transportation in Reading, PA

Touch of Kindness Transportation provides safe, accessible non-emergency medical transportation across Reading and Berks County. We serve seniors, veterans, and individuals with disabilities, with wheelchair, stretcher, and ambulatory rides to hospitals, dialysis centers, and medical appointments throughout the county, 24 hours a day, including nights, weekends, and holidays.

(570) 301-2532
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24/7 Dispatch, Nights, Weekends & Holidays Wheelchair, Stretcher & Ambulatory Transport Serving Reading & Berks County Seniors, Veterans & Disabled Passengers

What We Offer

Our Reading Transportation Services

We provide wheelchair van transportation with lifts and secure fastening, stretcher transport for passengers who travel lying down, and ambulatory assistance for those who walk with help. We also cover recurring dialysis and cancer treatment rides, hospital discharge transport, and physical therapy trips throughout Berks County.

Wheelchair Van Transportation

Accessible vans with lifts, secure fastening, and trained drivers who assist passengers safely from the door to the vehicle and into the medical facility.

Stretcher Transport

Transportation for medically stable passengers who must travel lying down, including hospital discharges, facility transfers, and appointments.

Ambulatory Assistance

Support for passengers who walk with help, use a cane or walker, or need steady assistance getting from home to the appointment entrance.

Recurring Dialysis & Treatment Rides

Standing schedules for dialysis, chemotherapy at the McGlinn Cancer Institute, physical therapy, and other recurring care.

Hospital Discharge Transport

Safe, timely rides home after hospital stays, procedures, or rehabilitation, with 24/7 availability for discharge timing.

Caregiver Ride-Along

A family member or caregiver is welcome to ride along at no additional charge, so passengers do not have to travel alone.

Local Expertise

Non-Emergency Medical Transportation Across Berks County

Touch of Kindness gives Reading and Berks County residents a dependable way to reach medical care when driving, a bus, or a rideshare will not work. Our ADA-compliant fleet and trained drivers handle the full trip, door through door, for passengers who are medically stable but need mobility assistance or an accessible vehicle.

We serve the City of Reading and the surrounding boroughs and rural townships across the county. Whether the trip is a short ride within the city or a longer journey from a rural township to a specialist, our drivers plan around the route and the schedule.

Routes We Run Often

Reading and West Reading to Tower Health Reading Hospital.
Berks County homes and facilities to Penn State Health St. Joseph Medical Center.
Kutztown, Boyertown, and outlying townships into Reading for hospital and specialist appointments.
Dialysis, cancer treatment, imaging, and physical therapy trips across Berks County.

Major Facilities We Serve

Transport to Reading and Berks County Hospitals

  • Tower Health Reading Hospital — 420 South 5th Avenue, West Reading
  • McGlinn Cancer Institute
  • Miller Regional Heart Center
  • Penn State Health St. Joseph Medical Center — Bernville Road
  • Penn State Health St. Joseph Downtown Reading Campus
  • Outpatient, dialysis, imaging, and therapy centers across Berks County

Reading Hospital Access

We bring passengers to the correct hospital entrance rather than leaving them to navigate a large campus. When you book, we confirm the right entrance and drop-off point for the appointment.

Rural Berks County Rides

For passengers traveling from outlying boroughs and rural townships, we build the longer drive time into the schedule so they arrive ahead of their appointment.

Our Coverage Area

Communities and Areas We Serve

We provide non-emergency medical transportation throughout the City of Reading and across Berks County, including boroughs, rural townships, and outlying areas where dependable rides to medical care are often difficult to find.

Berks County Service Areas

Reading West Reading Wyomissing Muhlenberg Exeter Sinking Spring Shillington Kutztown Boyertown Rural Berks County

Medicaid and Berks County MATP

For Medicaid (Medical Assistance) recipients in Berks County, the Medical Assistance Transportation Program (MATP) is run by BARTA, the Berks Area Regional Transportation Authority, through its Special Services Division at 1700 North 11th Street in Reading. Original Medicare does not cover routine non-emergency transportation, though some Medicare Advantage plans add a transportation benefit. Many Reading passengers choose private-pay service when they need scheduling flexibility, a specific vehicle type, or door-through-door attention beyond what shared-ride programs provide.

Why Touch of Kindness

Dependable rides for Reading families, facilities, and care teams

Local Route Planning

We plan around Reading-area traffic, hospital campuses, and longer rural Berks County routes so passengers arrive on time and without stress.

ADA-Compliant Vehicles

Wheelchair-accessible and stretcher-ready vehicles with secure fastening systems and careful passenger assistance.

Available 24/7

Dispatch is available day and night, including weekends and holidays, for planned rides, recurring treatment trips, and discharges.

Common Questions

Frequently Asked Questions

Getting to Tower Health Reading Hospital in West Reading

Tower Health Reading Hospital sits at 420 South 5th Avenue in West Reading. We confirm the right entrance and garage for your appointment when you book so a wheelchair or stretcher passenger is dropped as close to the door as access allows.

Transport to Penn State Health St. Joseph and other Reading facilities

We provide rides to Penn State Health St. Joseph Medical Center on Bernville Road, its Downtown Reading Campus, the McGlinn Cancer Institute, and the county’s outpatient and imaging centers.

Rides from rural Berks County into Reading

Many passengers travel from outlying boroughs and rural townships, including Kutztown, Boyertown, and areas on the county’s edges. We provide door-through-door transport and build longer drive times into the schedule.

Recurring dialysis and treatment rides in Berks County

For dialysis, chemotherapy, or physical therapy, we can set up a standing weekly schedule coordinated with the clinic’s timing, so the ride and return trip are reserved for every session.

Can a family member or caregiver ride along?

Yes. A family member or caregiver is welcome to ride with the passenger at no additional charge.

Do you provide wheelchair, stretcher, and ambulatory rides?

Yes. Tell dispatch your mobility needs when you call, and we will send the right vehicle for wheelchair transport, stretcher transport, or ambulatory assistance.