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Non-Emergency Medical Transportation in West Wyoming, PA
Touch of Kindness Transportation provides non-emergency medical transportation for West Wyoming residents to hospitals and clinics across the Wyoming Valley. We help seniors, people with disabilities, wheelchair passengers, stretcher passengers, and anyone who can no longer drive get from uphill residential streets to medical care safely and reliably.
(570) 301-2532What We Provide
West Wyoming Medical Transportation Services
The core of our work for West Wyoming families is recurring medical travel that quietly drains time and energy. We keep standing schedules for dialysis and cancer treatment, provide hospital discharge rides, run wheelchair and stretcher transport, assist ambulatory passengers, and handle physical therapy trips.
Wheelchair Van Transportation
Wheelchair-accessible rides with lift-equipped vehicles, secure fastening, and door-through-door passenger assistance.
Stretcher Transport
Stretcher-equipped transportation for passengers who must travel lying down to appointments, discharges, or facility transfers.
Ambulatory Assistance
Support for passengers who walk with help, use a cane or walker, or need a steady arm from the front door to the vehicle.
Dialysis & Cancer Treatment Rides
Standing schedules for dialysis, cancer treatment, Henry Cancer Center visits, and recurring care.
Hospital Discharge Transport
Safe rides home from hospital stays, procedures, or rehab with the right vehicle for each passenger’s mobility needs.
Caregiver Ride-Along
A caregiver or family member is always welcome to ride along at no extra charge.
Local Expertise
Down From the Mountain to Care
West Wyoming climbs away from the Susquehanna, spreading from the valley floor toward forested streets and the Back Mountain pass. Most medical trips run downhill and across the valley toward Geisinger Wyoming Valley Medical Center in Plains Township, Geisinger South Wilkes-Barre, Kingston clinics, Wilkes-Barre specialists, dialysis centers, and therapy offices.
Closer to home, care and senior facilities in Forty Fort, Swoyersville, and nearby boroughs serve many residents. We carry West Wyoming passengers to all of them, with local route knowledge that helps get someone from an uphill home to the right appointment on time.
Trips We Plan Often
Major Facilities We Serve
Transport to Wyoming Valley Medical Facilities
- Geisinger Wyoming Valley Medical Center — Plains Township
- Pearsall Heart Hospital
- Henry Cancer Center
- Geisinger South Wilkes-Barre
- Kingston and Wilkes-Barre clinics, dialysis centers, therapy offices, and specialist practices
Reaching Homes the Valley Roads Do Not
A bus route does not climb every wooded street. We come to the home itself and provide steady assistance from the door to the vehicle.
Local Streets Matter
Knowing how the lower borough connects to West Eighth Street, the wooded edge, and valley hospital routes helps keep appointments on schedule.
Our Coverage Area
Serving West Wyoming and the Neighboring Boroughs
We serve West Wyoming and surrounding communities from the lower valley boroughs up toward Frances Slocum State Park and the Back Mountain pass. Knowing how these streets connect helps us keep every trip efficient, no matter where in West Wyoming a passenger lives.
West Wyoming Area Service Communities
Medical Assistance Transportation in Luzerne County
West Wyoming is part of Luzerne County, so its Medical Assistance Transportation Program runs through LCTA Shared Ride, the Luzerne County Transportation Authority. LCTA provides free shared rides to covered appointments for Medical Assistance recipients, but it is curb-to-curb, drivers cannot help a passenger inside the home or take a wheelchair up or down multiple steps, and out-of-county trips must be booked two weeks ahead. Our private-pay service provides door-through-door help, a dedicated vehicle, and precise arrival support when shared-ride is not enough.
Why Touch of Kindness
Reliable rides from West Wyoming homes to valley-wide care
Mountain-Edge Route Knowledge
We know West Wyoming’s lower streets, uphill neighborhoods, West Eighth Street, the Back Mountain pass, Kingston, Wilkes-Barre, and the major hospital routes.
ADA-Compliant Vehicles
Wheelchair-accessible and stretcher-equipped vehicles with secure fastening and careful passenger assistance.
Available 24/7
We answer day and night, including weekends and holidays, for recurring care, discharges, and urgent scheduling needs.
Common Questions
Questions West Wyoming Riders Ask
Getting to Geisinger Wyoming Valley from West Wyoming
For most West Wyoming residents, the main hospital trip runs down and across the valley to Geisinger Wyoming Valley Medical Center in Plains Township. We confirm the correct East, West, emergency, Pearsall Heart Hospital, or Henry Cancer Center entrance before the ride.
Service to homes up toward the mountain
Parts of West Wyoming climb toward the forest and the Back Mountain pass, where no fixed bus route reaches every home. We provide door-to-door service from wherever a resident lives in the borough, including higher wooded streets.
Help that LCTA shared-ride does not provide
LCTA covers many West Wyoming trips, but curb-to-curb service means the driver cannot help a passenger from inside the home or down the front steps, and shared scheduling does not guarantee a set arrival time.
Standing trips for dialysis and ongoing treatment
For West Wyoming patients traveling several times a week to dialysis or the Henry Cancer Center, we set a fixed weekly schedule built around the clinic’s timing, so rides are reserved without rebooking each time.
Can a family member or caregiver ride along?
Yes. A caregiver or family member is always welcome to ride along at no extra charge.
Do you provide wheelchair, stretcher, and ambulatory rides?
Yes. We provide wheelchair-accessible, stretcher-equipped, and assisted ambulatory rides throughout West Wyoming, nearby west-bank boroughs, Wilkes-Barre, and the Wyoming Valley.