Leaving the hospital should be a step forward in your recovery not a stressful hurdle. At Touch of Kindness Transportation, we provide professional, non-emergency medical transportation for patients being discharged from hospitals, surgical centers, and rehabilitation facilities throughout Pennsylvania. Whether you’re returning home, heading to a skilled nursing facility, or transferring to a rehabilitation center, we ensure your journey is smooth, safe, and supported.
Our wheelchair and stretcher-accessible vehicles, combined with trained, compassionate drivers, make us a trusted partner in discharge planning across the state.
When discharge day arrives, reliable transportation is critical. Patients may be weak, groggy, or dealing with mobility limitations that make public transportation or rideshare services unsafe. Our discharge transportation is specifically designed for individuals who need more than a ride they need care, patience, and professionalism.
We handle short- and long-distance rides from hospitals to homes, rehab centers, or follow-up care facilities. Our process is seamless, reducing delays and helping you or your loved one transition safely out of inpatient care.
Touch of Kindness Transportation proudly serves hospital discharge patients across:
Luzerne County
Lackawanna County
Monroe County
Lehigh County
Carbon County
Wyoming County
Monroeville, Mt
Lebanon
McKeesport
Penn Hills
Wilkes-Barre
East Stroudsburg
What sets us apart is our full-service, door-to-door (and often bedside-to-door) support. Our drivers are trained to assist patients from their hospital bed, through the facility, and into our vehicle. We understand that many patients are discharged after surgery, illness, or injury and may need a helping hand every step of the way.
Once the ride begins, we prioritize comfort and communication, offering reassurance and careful driving throughout the journey. On arrival, we help patients safely reach their front door or care team.
Our fleet is fully equipped to transport patients of all mobility levels, including:
Each vehicle is ADA-compliant and features hydraulic lifts, wide entryways, and securement systems to ensure safety during transit. Clean, climate-controlled interiors provide comfort and peace of mind.
We know that hospital discharges often involve multiple moving parts — medical staff, case managers, family members, and follow-up appointments. That’s why we offer flexible, coordinated scheduling. Our team communicates directly with hospitals and families to confirm the right pickup time, destination, and any special requirements.
Whether the discharge is planned or happens unexpectedly, we’re available 24/7 to help get patients home or to their next care destination without delay.
Delayed discharges can lead to unnecessary hospital costs, missed follow-up care, and added stress for families. Worse, unsafe or rushed transportation may lead to injury or readmission. We help avoid those risks by providing consistent, patient-centered rides that prioritize safety, comfort, and dignity.
With Touch of Kindness, you’re not just getting from one place to another — you’re taking the next step in your recovery with peace of mind.
If you or a loved one has an upcoming hospital discharge, let Touch of Kindness Transportation handle the logistics. We’re available around the clock to ensure patients leave the hospital safely and with proper support.
