Safe, wheelchair-accessible, and patient-focused transportation serving seniors, individuals with disabilities, and patients throughout Luzerne, Lackawanna, Monroe, Carbon, Lehigh, Allegheny, and surrounding counties.
Your Trusted Non-Emergency Medical Transportation Company in Pennsylvania
At Touch of Kindness Transportation, we believe that every ride should begin with compassion and end with peace of mind. As a leading provider of non-emergency medical transportation (NEMT) in Pennsylvania, we proudly serve Luzerne, Lackawanna, Monroe, Carbon, Lehigh, Allegheny Counties and surrounding areas with safe, accessible, and reliable transportation.
Our services are designed to support individuals who need more than just a ride including seniors, veterans, disabled individuals, and anyone facing mobility or medical challenges. Whether it’s a dialysis appointment, physical therapy, or hospital discharge, we’re here 24/7 with trained drivers, ADA-compliant vehicles, and a commitment to treating every passenger with dignity, respect, and care.
We go beyond transportation, We provide care, comfort, and peace of mind.
Safe, Reliable, and Accessible Transportation Services Across Pennsylvania
From recurring medical appointments to nursing home outings, our compassionate team provides door-to-door service with professionalism and care 24/7.
Gentle, door-to-door assistance for elderly and disabled clients. We help with boarding, mobility needs, and make sure you get where you need to go - with kindness and dignity.
Discharging from a hospital or recovering from surgery? We offer assisted rides home or to rehab so you can focus on healing while we handle the logistics.
We help nursing home residents stay connected with their families and communities by offering reliable transportation to homes, special events, and social outings.
What Our Riders & Families Are Saying
Real stories from real people who rely on us for care, comfort, and dependable transportation.
Posted on Juleann WickiserTrustindex verifies that the original source of the review is Google. I utilized their service today and the employees went above and beyond to care for my aunt.They were super friendly and kind. I would highly recommend Touch of Kindness for your medical transport needs.Posted on Quamere HowardTrustindex verifies that the original source of the review is Google. Great customer service from all drivers, and very safe transportation!Posted on JackieTrustindex verifies that the original source of the review is Google. I work out of a dental office and experienced how Malaci and Bishop, from Touch of Kindness Transportation, were absolutely wonderful with one of our patients getting them in and out of our dental chair. Both were super respectful and genuinely cared for our patient's comfort. Our patient also thanked them and said that they were truly great guys helping him out of his bed at home and bringing him to our office.Posted on Derek MagowanTrustindex verifies that the original source of the review is Google. Without a doubt, the absolute best transportation service there is. Tremendously thankful to everyone at Touch of Kindness for everything they've done for my wife with her wheelchair runs.Posted on Lauren MagowanTrustindex verifies that the original source of the review is Google. Touch of Kindness is the best transportation company in the NEPA region, hands down! The staff are professional, courteous, and compassionate. The transport vehicles have been able to comfortably accommodate me when I required a stretcher and now when I use my power chair. There is no better company to serve this very critical transport need in our area, and I can't recommend them enough! Thank you for your service, Touch of Kindness!Posted on John FecinaTrustindex verifies that the original source of the review is Google. Latrell was our driver for my mother. He was perfect. On time, friendly, professional and respectful. Thank you LatrellPosted on MichaTrustindex verifies that the original source of the review is Google. We used A Touch of Kindness to transport my mom home from the SNF for the day. We had an excellent experience with this transport company. Scheduling was easy. Price is reasonable compared to the larger ambulance and transport companies in this area. The wheelchair van was very clean with a smooth ride. Drivers arrived on time and were friendly and professional. Know you have a choice when you need transportation services!Posted on Naomi FalchekTrustindex verifies that the original source of the review is Google. Changed transport services and I couldn’t be happier with this company. My husband has chronic pain and transporting him can be a challenge. The two gentlemen, Scotty and Jonathan, live up to the definition of ‘gentlemen’. They were professional in dealing with my husband’s medical status. He was transferred to his bed with ‘gentle’ hands. If you require the use of a transportation service, I highly recommend this company.Posted on Susan PTrustindex verifies that the original source of the review is Google. Changed transport services and tried Touch of Kindness today; I'll be staying with them from now on =) Not only was the drive relaxing and comfortable, the driver, Ernest, was warm, thoughtful and such a people person. It felt like I was getting a ride from a friend. Thank you. I plan to spread the word.Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Proudly Serving Northeastern & Western Pennsylvania
From Pittsburgh to the Poconos, we provide trusted transportation across Pennsylvania’s key counties and surrounding communities.
Luzerne County
Lackawanna County
Monroe County
Lehigh County
Carbon County
Wyoming County
Monroeville, Mt
Lebanon
McKeesport
Penn Hills
Wilkes-Barre
East Stroudsburg
Frequently Asked Questions About Our Medical Transportation Services
NEMT is professional transportation for individuals who need help getting to medical appointments but do not require emergency services. It’s ideal for seniors, disabled individuals, and patients attending regular treatments like dialysis, therapy, or follow-up care.
We serve Luzerne, Lackawanna, Monroe, Carbon, Lehigh, Allegheny, and surrounding counties, including Pittsburgh, Wilkes-Barre, Scranton, and nearby towns. Long-distance rides within the state are also available.
Yes! All our vans are ADA compliant and equipped with ramps, lifts, and securements to ensure safe and comfortable transport for individuals with mobility needs.
We offer both scheduled and same-day appointments. While advance notice is preferred, we do our best to accommodate urgent or last-minute requests 24/7.
Absolutely. We offer ride-along options for caregivers, family members, or aides at no extra cost, based on availability and vehicle capacity.
Yes. We regularly partner with nursing homes, assisted living centers, hospitals, and outpatient clinics to provide coordinated transportation for patients and residents.
Simply call us at (570) 301-2532, or fill out our online booking form. We’re here 24/7 to schedule your ride and answer any questions.
Whether it’s a medical appointment, family visit, or post-surgery ride, we provide transportation with compassion, care, and professionalism across Pennsylvania.