About Us

At Touch of Kindness Transportation, we are more than just a ride we are a dedicated partner in care. For over a decade, our team has proudly provided safe, compassionate, and timely non-emergency medical transportation (NEMT) services across Pennsylvania. We specialize in serving individuals who need support getting to medical appointments, therapy sessions, hospital discharges, dialysis treatments, and more.
From Luzerne and Lackawanna to Allegheny County and Pittsburgh, we’ve built a reputation rooted in professionalism, consistency, and patient-first service.

About Touch of Kindness

Our Mission: Safe, Reliable, and Compassionate Care

Our mission is simple: to help people access the medical care they need without stress, delay, or discomfort. We believe that every individual regardless of age, mobility, or health condition deserves dignity, respect, and dependable transportation. Whether it’s a ride to a clinic or a family visit from a nursing home, we’re here to deliver support that goes beyond transportation.

Serving Communities Statewide

We proudly serve a wide range of counties across Northeastern and Western Pennsylvania, including:

Luzerne County

Lackawanna County

Monroe County

Lehigh County

Carbon County

Wyoming County

Surrounding cities:

Monroeville, Mt

Lebanon

McKeesport

Penn Hills

Wilkes-Barre

East Stroudsburg

Compassionate Assistance from Bedside to Destination

Experience That Drives Us Forward

With 10+ years of combined experience, our leadership and driving team bring deep knowledge of patient needs, transportation logistics, and community health support. Every driver is professionally trained, background-checked, and equipped to handle wheelchair, stretcher, ambulatory, and mobility-assisted transport with care and confidence.

We understand the importance of timeliness, safety, and kindness and it shows in every ride we provide.

Wheelchair & Stretcher Accessible Vehicles for All Needs

Why Families, Facilities, and Providers Trust Us

Touch of Kindness has earned the trust of medical professionals, senior care facilities, families, and patients by delivering:

  • Consistent on-time performance
  • Modern, ADA-compliant vehicles with ramps, lifts, and securements
  • 24/7 availability for early morning, late night, and weekend rides
  • Compassionate, qualified staff trained to handle every passenger with care
  • Flexible booking options, including recurring and same-day requests

We don’t just get people from point A to point B we support their health journeys with care.

Coordinated Scheduling Hospital Family

Who We Serve and How

Touch of Kindness Transportation is built to serve those who need us most:

  • Seniors needing assistance to and from appointments
  • Veterans attending routine care or VA hospital visits
  • Individuals with disabilities requiring accessible transport
  • Children and adults needing recurring rides for dialysis, therapy, or diagnostics
  • Nursing home residents attending family visits or special events

     

Our door-to-door service includes personalized support, from the front step to the clinic and back again.

Get in Touch with a Team That Cares

Need help getting to an appointment, clinic, or facility in Pennsylvania? Looking for a reliable transportation partner for a loved one or a facility?