Safe, Non-Emergency Rides for Patients
Who Walk Without Mobility Devices
At Touch of Kindness Transportation, we understand that not every patient needing medical transportation uses a wheelchair or stretcher. Many individuals including seniors, post-surgery patients, and those with chronic health conditions are able to walk, but still need a reliable, professional, and supportive ride to their appointments.
Booking your medical transportation is simple and stress-free. Fill out the form and our team will confirm your appointment within 24 hours. For immediate assistance, call us at (570) 301-2532.
Ambulatory transportation is designed for individuals who can walk independently or with light support. You may not require assistive devices like wheelchairs or stretchers, but you still deserve the same level of care and professionalism.
From front door to doctor’s office and back again we’re here to ensure your travel is seamless and safe.
We provide dependable ambulatory transportation for individuals who are mobile but shouldn’t or can’t drive themselves
When you ride with Touch of Kindness, you’re in good hands. Our trained drivers help you into the vehicle, secure you safely, and ensure you arrive on time.
After your appointment, we’re there to pick you up and return you home or to your care facility. You don’t have to rely on busy family members or unpredictable ride-share services — we’re ready when you need us.
Our ambulatory transportation service supports patients across a wide range of medical appointments and treatments
Our drivers are carefully trained to work with patients of all ages and needs. They’re not just drivers they’re part of your care team.
Every trip is treated with professionalism, kindness, and a commitment to making sure you feel respected, safe, and at ease throughout your journey.
We proudly serve both Northeastern and Western Pennsylvania with comprehensive coverage
Luzerne County
Lackawanna County
Monroe County
Lehigh County
Carbon County
Wyoming County
Monroeville, Mt
Lebanon
McKeesport
Penn Hills
Wilkes-Barre
East Stroudsburg
What Our Riders & Families Are Saying
Real stories from real people who rely on us for care, comfort, and dependable transportation.
Posted on Juleann WickiserTrustindex verifies that the original source of the review is Google. I utilized their service today and the employees went above and beyond to care for my aunt.They were super friendly and kind. I would highly recommend Touch of Kindness for your medical transport needs.Posted on Quamere HowardTrustindex verifies that the original source of the review is Google. Great customer service from all drivers, and very safe transportation!Posted on JackieTrustindex verifies that the original source of the review is Google. I work out of a dental office and experienced how Malaci and Bishop, from Touch of Kindness Transportation, were absolutely wonderful with one of our patients getting them in and out of our dental chair. Both were super respectful and genuinely cared for our patient's comfort. Our patient also thanked them and said that they were truly great guys helping him out of his bed at home and bringing him to our office.Posted on Derek MagowanTrustindex verifies that the original source of the review is Google. Without a doubt, the absolute best transportation service there is. Tremendously thankful to everyone at Touch of Kindness for everything they've done for my wife with her wheelchair runs.Posted on Lauren MagowanTrustindex verifies that the original source of the review is Google. Touch of Kindness is the best transportation company in the NEPA region, hands down! The staff are professional, courteous, and compassionate. The transport vehicles have been able to comfortably accommodate me when I required a stretcher and now when I use my power chair. There is no better company to serve this very critical transport need in our area, and I can't recommend them enough! Thank you for your service, Touch of Kindness!Posted on John FecinaTrustindex verifies that the original source of the review is Google. Latrell was our driver for my mother. He was perfect. On time, friendly, professional and respectful. Thank you LatrellPosted on MichaTrustindex verifies that the original source of the review is Google. We used A Touch of Kindness to transport my mom home from the SNF for the day. We had an excellent experience with this transport company. Scheduling was easy. Price is reasonable compared to the larger ambulance and transport companies in this area. The wheelchair van was very clean with a smooth ride. Drivers arrived on time and were friendly and professional. Know you have a choice when you need transportation services!Posted on Naomi FalchekTrustindex verifies that the original source of the review is Google. Changed transport services and I couldn’t be happier with this company. My husband has chronic pain and transporting him can be a challenge. The two gentlemen, Scotty and Jonathan, live up to the definition of ‘gentlemen’. They were professional in dealing with my husband’s medical status. He was transferred to his bed with ‘gentle’ hands. If you require the use of a transportation service, I highly recommend this company.Posted on Susan PTrustindex verifies that the original source of the review is Google. Changed transport services and tried Touch of Kindness today; I'll be staying with them from now on =) Not only was the drive relaxing and comfortable, the driver, Ernest, was warm, thoughtful and such a people person. It felt like I was getting a ride from a friend. Thank you. I plan to spread the word.Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
No we serve anyone who can walk and needs reliable transportation for medical purposes. While many of our clients are seniors, we also transport post-surgery patients, individuals with chronic conditions, and anyone requiring medical appointment transportation.
Absolutely. Our trained drivers provide physical assistance as needed, helping you safely enter and exit the vehicle. We also assist with doors, stairs, and escort you to your appointment entrance.
Yes! Weekly, bi-weekly, or custom schedules are available for patients with ongoing treatment needs. We can set up automatic scheduling for dialysis, physical therapy, chemotherapy, or any regular medical appointments.
Yes, in most cases we allow one companion to ride along with you at no additional charge. Having a loved one with you can provide comfort and support during your medical journey.
We recommend scheduling at least 24-48 hours in advance when possible. However, we understand medical needs can be urgent and will do our best to accommodate same-day requests based on availability.
No problem! We understand medical appointments can be unpredictable. Simply let us know, and we'll adjust the return pickup time accordingly. Your comfort and convenience are our priority.
We work with various insurance providers and payment options. Please contact our office at (570) 301-2532 to discuss your specific coverage and payment arrangements.
At Touch of Kindness Transportation, we’re committed to making sure every step of your healthcare journey including the ride is handled with dignity, professionalism, and compassionate care.